OAKLAND, CA —
OSHA Injury Report: OAK-GROUND OPS
Injury · Job transfer or restriction
At a glance
On , an injury at OAK-GROUND OPS in OAKLAND, CA 94621 resulted in job transfer or restriction. Employee was customer Serv A in scheduled Passenger Air Transportation.
Where did this happen?
- Establishment
- OAK-GROUND OPS
- Parent company
- Southwest Airlines
- Street
- 10 ALAN SHEPARD WAY TERMINAL
- City
- OAKLAND
- State
- CA
- ZIP
- 94621
- On-site location
- TERMINAL OFFICES BAGGAGE CLAIM
What was the outcome?
- Outcome
- Job transfer or restriction (code 3)
- Type
- Injury (code 1)
- Days restricted or transferred
- 5
Before the incident
WALKING OUT FROM BEHIND COUNTER
What happened
Agent reported the incident occurred when she was walking from behind the counter She reports that her left foot got caught underneath the metal groove and she stumbled causing her left foot to sprang She did not instantly feel pain but pain throbb
Injury or illness
Sprained Left Ankle Caught in under or between Ticket counter equipment Kiso
Object or substance involved
Ticket counter equipment Kisok
Summary line
Agent reported the incident occurred when she was walking from behind the counter She reports that
Employee and industry
- Job description
- Customer Serv A
- SOC code
- 43-4051 — Customer Service Representatives
- NAICS code
- 481111 — Scheduled Passenger Air Transportation
- NAICS vintage
- 2012
- Avg employees
- 891
- Total hours worked
- 1134718
- EIN
- 741563240
- Establishment ID
- 959474
- Employer case #
- 138392
When (timing detail)
- Date of incident
- Shift started
- 7:30
- Time of incident
- 10:00
- Filing year
- 2024
- Submitted
- 17FEB2025:20:20:00
Source
Data from OSHA ITA Form 300/301 electronic submissions, filing year 2024. ITA Case Detail records are establishment-reported submissions, not OSHA inspections — no per-record IMIS deep link exists.