Eagan, MN —
OSHA Injury Report: 1240754
Injury · Days away from work
At a glance
On , an injury at 1240754 in Eagan, MN 55121 resulted in days away from work. Employee was member Experience Advocate Sr in medical service plans without providing health care services.
Where did this happen?
- Establishment
- 1240754
- Parent company
- Blue Cross Blue Shield of Minnesota
- Street
- 3400 Yankee Drive
- City
- Eagan
- State
- MN
- ZIP
- 55121
- On-site location
- Home Office
What was the outcome?
- Outcome
- Days away from work (code 2)
- Type
- Injury (code 1)
- Days away from work
- 83
- Days restricted or transferred
- 83
Before the incident
working in new software
What happened
Worker had a panic attack so severe she could not comprehend written information. The panic attack resulted from an abrupt change in job assignment inadequate training time and using salesforce operating system. Management created unmanageable stress and an unhealthy work environment.
Injury or illness
Brain - unable to comprehend written info
Object or substance involved
work from home computer phone and the salesforce operating system
Summary line
Brain - unable to comprehend written info
Employee and industry
- Job description
- Member Experience Advocate Sr
- SOC code
- 43-9041 — Insurance Claims and Policy Processing Clerks
- NAICS code
- 524114 — Medical service plans without providing health care services
- NAICS vintage
- 2022
- Avg employees
- 2502
- Total hours worked
- 4873451
- EIN
- 410984460
- Establishment ID
- 1449324
- Employer case #
- 105168
When (timing detail)
- Date of incident
- Shift started
- 6:00
- Time of incident
- 6:15
- Filing year
- 2025
- Submitted
- 02FEB26:17:09:00
Source
Data from OSHA ITA Form 300/301 electronic submissions, filing year 2025. ITA Case Detail records are establishment-reported submissions, not OSHA inspections — no per-record IMIS deep link exists.