NEW ORLEANS, LA —
OSHA Injury Report: MSY MSY
Injury · Days away from work
At a glance
On , an injury at MSY MSY in NEW ORLEANS, LA 70141 resulted in days away from work. Employee was customer Svc Re.
Where did this happen?
- Establishment
- MSY MSY
- Parent company
- United Continental Holdings Inc MSY
- Street
- UNITED AIRLINES ATTN:MGR
- City
- NEW ORLEANS
- State
- LA
- ZIP
- 70141
- On-site location
- AIRPORT GATE AREA
What was the outcome?
- Outcome
- Days away from work (code 2)
- Type
- Injury (code 1)
- Days away from work
- 34
- Days restricted or transferred
- 1
Before the incident
ASSISTING CUSTOMER
What happened
While boarding [REDACTED] [REDACTED] agent was standing in gate area and while passenger was scanning their boarding pass passenger placed bag to the side with handle extended The bag fell forward of the agent hitting her in the right knee with the handle extend
Injury or illness
Sprained Right Knee Struck by object A bag
Object or substance involved
A bag
Summary line
While boarding [REDACTED] agent was standing in gate area and while passenger was scanning their boardi
Employee and industry
- Job description
- Customer Svc Re
- SOC code
- 43-4051 — Customer Service Representatives
- NAICS code
- 481111
- NAICS vintage
- 2022
- Avg employees
- 170
- Total hours worked
- 280427
- EIN
- 742099724
- Establishment ID
- 1115816
- Employer case #
- 53683
When (timing detail)
- Date of incident
- Shift started
- 14:00
- Time of incident
- 19:37
- Filing year
- 2025
- Submitted
- 11FEB26:14:23:00
Source
Data from OSHA ITA Form 300/301 electronic submissions, filing year 2025. ITA Case Detail records are establishment-reported submissions, not OSHA inspections — no per-record IMIS deep link exists.