HYATTSVILLE, MD —
OSHA Injury Report: 454 WMATA OPERATIONS CALL CENTER
Injury · Days away from work
At a glance
On , an injury at 454 WMATA OPERATIONS CALL CENTER in HYATTSVILLE, MD 20785 resulted in days away from work. Employee was reservationist in all Other Support Activities for Transportation.
Where did this happen?
- Establishment
- 454 WMATA OPERATIONS CALL CENTER
- Parent company
- Transdev WMATA OPERATIONS CALL CENTER
- Street
- 4100 GARDEN CITY DRIVE
- City
- HYATTSVILLE
- State
- MD
- ZIP
- 20785
- On-site location
- RESERVATION OFFICE
What was the outcome?
- Outcome
- Days away from work (code 2)
- Type
- Injury (code 1)
- Days away from work
- 49
Before the incident
WALKING
What happened
The EE was walking out of the call center floor then tripped on the carpet and fell on the hardwood flooring The flooring where the carpet and hardwood meets is unleveled The EE sustained strain to their right hip and both shoulders The EE is cur
Injury or illness
Strained Bilateral Shoulder s Fall A carpet
Object or substance involved
A carpet
Summary line
The EE was walking out of the call center floor then tripped on the carpet and fell on the hardwood
Employee and industry
- Job description
- Reservationist
- SOC code
- 43-4181 — Reservation and Transportation Ticket Agents and Travel Clerks
- NAICS code
- 488999 — All Other Support Activities for Transportation
- NAICS vintage
- 2022
- Avg employees
- 296
- Total hours worked
- 517438
- EIN
- 521493194
- Establishment ID
- 1370887
- Employer case #
- 31586
When (timing detail)
- Date of incident
- Shift started
- 7:50
- Time of incident
- 10:15
- Filing year
- 2025
- Submitted
- 27FEB26:03:04:00
Source
Data from OSHA ITA Form 300/301 electronic submissions, filing year 2025. ITA Case Detail records are establishment-reported submissions, not OSHA inspections — no per-record IMIS deep link exists.