LOS ANGELES, CA ·
OSHA Injury Report: LA CUSTOMER CARE CENTER_1456289
Injury · Days away from work
At a glance
On , an injury at LA CUSTOMER CARE CENTER_1456289 in 7001 S CENTRAL AVE, LOS ANGELES, CA 90052 resulted in days away from work. Employee was clerk in mail and Parcel Delivery.
Where did this happen?
- Establishment
- LA CUSTOMER CARE CENTER_1456289
- Parent company
- US Postal Service
- Street
- 7001 S CENTRAL AVE
- City
- LOS ANGELES
- State
- CA
- ZIP
- 90052
- On-site location
- Office area
What was the outcome?
- Outcome
- Days away from work (code 2)
- Type
- Injury (code 1)
- Days away from work
- 17
- Days restricted or transferred
- 15
Before the incident
She was working taking a call from a customer.
What happened
Employee called me via cell phone telling me that she had fallen and couldn’t get up that she had tripped over her computer and that she had tried to open the door for her grandson and tripped and felt. I asked her if she needed me to call [REDACTED] and she stated that she had called her granddaughter that lives in the back but was not responding. She stated that she was bleeding from her knees and was also crying in pain. She told me that her granddaughter finally was there to help her. She currently teleworks from home she indicated that she had placed the customer on hold when the accident occurred. She told me that she was going to go to the doctor because she was in so much pain. I asked if she needed our postal doctor and she said that she would go to her own urgent care doctor. I offered it twice and she said she didn’t have time to wait.
Injury or illness
Shoulder and shoulder joint-Right- Sprain Strain Twist |Shoulder and shoulder joint-Right- Bruise |Multiple spots of the body affected-Center- Sprain Strain Twist
Object or substance involved
computer cable
Summary line
Cervical strain; contusion of right shoulder region; History of recent fall
Employee and industry
- Job description
- CLERK
- SOC code
- 43-5051: Postal Service Clerks
- NAICS code
- 491110: Mail and Parcel Delivery
- NAICS vintage
- 2022
- Employees at this establishment (2024 average)
- 478
- Hours worked at this establishment (2024 total)
- 829,168
- EIN
- 417600000
- Establishment ID
- 1212694
- Employer case #
- 339587
When (timing detail)
- Date of incident
- Shift started
- 05:00
- Time of incident
- 07:25
- Filing year
- 2024
- Submitted to OSHA
- 2025-02-10
More injuries at LA Customer Care Center_1456289
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Source
Data from OSHA ITA Form 300/301 electronic submissions, filing year 2024. ITA Case Detail records are establishment-reported submissions, not OSHA inspections, so no per-record IMIS deep link exists.
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