OSHA Injury Report: BURLINGTON_1356386

At a glance

Where did this happen?

What was the outcome?

Before the incident

Multiple wounds to right hand and right knee from being pulled out of truck by angry customer and dragged along the street. PTSD.

What happened

VIOLENCE - CUSTOMER - eComp claim notification received [REDACTED]. FTR City Carrier was delivering curbside mail along the route at [REDACTED]. She was unable to deliver mail to the mailbox at [REDACTED] because there were vehicles blocking the mailbox. The carrier bundled up the mail in a rubber band and proceeded to the next mailbox. When she went to the next box someone knocked on the non-driver side window of the truck. The carrier motioned for the person to come to the driver 's side of the delivery vehicle asked what they needed. The customer asked if they were not going to get their mail ([REDACTED]) and the carrier told them no that the mailbox access was blocked by vehicles. The customer threatened to physically harm the carrier and the carrier told the customer to do it. The customer grabbed the carrier by the shoulder and dragged her out of the vehicle when four other girls started hitting the carrier and dragging the carrier across the cement. The carrier swung at the girl

Injury or illness

Other parts of the head or no further details-Center- Internal Injuries |Knee-Right- Wounding |Hand-Right- Wounding

Object or substance involved

Multiple wounds to right hand and right knee from being pulled out of truck by angry customer and dragged along the street. PTSD.

Summary line

Multiple wounds to right hand and right knee from being pulled out of truck by angry customer and dragged along the street. PTSD.

Employee and industry

When (timing detail)

Source

Data from OSHA ITA Form 300/301 electronic submissions, filing year 2024. ITA Case Detail records are establishment-reported submissions, not OSHA inspections — no per-record IMIS deep link exists.