San Jose, CA ·
OSHA Injury Report: County of Santa Clara Health System, Valley Health Plan (725)
Other illness · Other recordable case
At a glance
On , an other illness at County of Santa Clara Health System, Valley Health Plan (725) in 2480 North First Street, Suite 200, San Jose, CA 95131 resulted in other recordable case. Employee was medical Staff Secretary in medical care management services.
Where did this happen?
- Street
- 2480 North First Street, Suite 200
- City
- San Jose
- State
- CA
- ZIP
- 95131
- On-site location
- 2480 N. First St Suite 160 CA 95131
What was the outcome?
- Outcome
- Other recordable case (code 4)
- Type
- Other illness (code 6)
Before the incident
Employee was taking phone calls in a high-volume call center due to the launch of a new core system (Epic).
What happened
VHP launched [REDACTED] on [REDACTED] and experienced multiple system issues which in turn caused an increase in call volume and member provider e-mails.
Injury or illness
Severe anxiety Stress and Insomnia
Object or substance involved
n a
Summary line
VHP launched [REDACTED] on [REDACTED] and experienced multiple system issues which in turn caused an increase in call volume and member provider e-mails.
Employee and industry
- Job description
- Medical Staff Secretary
- SOC code
- 43-6013: Medical Secretaries and Administrative Assistants
- NAICS code
- 621999: Medical care management services
- NAICS vintage
- 2022
- Employees at this establishment (2023 average)
- 400
- Hours worked at this establishment (2023 total)
- 800,000
- EIN
- 946000533
- Establishment ID
- 440261
- Employer case #
- 0725-23-96
When (timing detail)
- Date of incident
- Time of incident
- 11:02
- Filing year
- 2023
- Submitted to OSHA
- 2024-01-31
More injuries at County of Santa Clara Health System, Valley Health Plan (725)
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Source
Data from OSHA ITA Form 300/301 electronic submissions, filing year 2023. ITA Case Detail records are establishment-reported submissions, not OSHA inspections, so no per-record IMIS deep link exists.
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