CHICAGO, IL ·
OSHA Injury Report: ORD-GROUND OPS
Injury · Other recordable case
At a glance
On , an injury at ORD-GROUND OPS in 10000 WEST O HARE AVENUE O HARE INTERNATIONAL AIRPORT, CHICAGO, IL 60666 resulted in other recordable case. Employee was customer Serv A in scheduled Passenger Air Transportation.
Where did this happen?
- Establishment
- ORD-GROUND OPS
- Parent company
- Southwest Airlines
- Street
- 10000 WEST O HARE AVENUE O HARE INTERNATIONAL AIRPORT
- City
- CHICAGO
- State
- IL
- ZIP
- 60666
- On-site location
- TERMINAL OFFICES TICKET COUNTER
What was the outcome?
- Outcome
- Other recordable case (code 4)
- Type
- Injury (code 1)
Before the incident
LIFTING BAG ONTO COUNTER
What happened
Agent recalls specific passenger where she was lifting and placing heavy bags onto the ticket counter belt At this time she felt what she described as a pull in her upper right arm she gradually felt increasing pain which has begun to radiate f
Injury or illness
Strained Right Arm Object Being Lifted Handled Baggage bin equipment Suitcase
Object or substance involved
Baggage bin equipment Suitcase
Summary line
Agent recalls specific passenger where she was lifting and placing heavy bags onto the ticket coun
Employee and industry
- Job description
- Customer Serv A
- SOC code
- 43-4051: Customer Service Representatives
- NAICS code
- 481111: Scheduled Passenger Air Transportation
- NAICS vintage
- 2012
- Employees at this establishment (2024 average)
- 166
- Hours worked at this establishment (2024 total)
- 225,931
- EIN
- 741563240
- Establishment ID
- 959482
- Employer case #
- 143176
When (timing detail)
- Date of incident
- Shift started
- 04:45
- Time of incident
- 17:00
- Filing year
- 2024
- Submitted to OSHA
- 2025-02-17
More injuries at Ord-Ground OPS
View Ord-Ground OPS's full OSHA safety record →
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Source
Data from OSHA ITA Form 300/301 electronic submissions, filing year 2024. ITA Case Detail records are establishment-reported submissions, not OSHA inspections, so no per-record IMIS deep link exists.
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