PIGEON FORGE, TN —
OSHA Injury Report: Dollywood Company - HeartSong Resort
Injury · Days away from work
At a glance
On , an injury at Dollywood Company - HeartSong Resort in PIGEON FORGE, TN 37863 resulted in days away from work. Employee was phone Operator in amusement parks (e.g., theme, water).
Where did this happen?
- Establishment
- Dollywood Company - HeartSong Resort
- Parent company
- Dollywood Company - HeartSong Resort
- Street
- 2700 DOLLYWOOD PARKS BLVD
- City
- PIGEON FORGE
- State
- TN
- ZIP
- 37863
- On-site location
- Admin Office Area
What was the outcome?
- Outcome
- Days away from work (code 2)
- Type
- Injury (code 1)
- Days away from work
- 11
- Days restricted or transferred
- 152
Before the incident
Walking in the hallway
What happened
shoe bottom caught on floor causing host to fall on left side
Injury or illness
Contusion
Object or substance involved
Floor
Summary line
Host states she was walking down the hallway and he foot caught on the floor.
Employee and industry
- Job description
- Phone Operator
- SOC code
- 43-2011 — Switchboard Operators, Including Answering Service
- NAICS code
- 713110 — Amusement parks (e.g., theme, water)
- NAICS vintage
- 2022
- Avg employees
- 250
- Total hours worked
- 371803
- EIN
- 621335708
- Establishment ID
- 1143776
- Employer case #
- 37458
When (timing detail)
- Date of incident
- Shift started
- 12:54
- Time of incident
- 12:20
- Filing year
- 2025
- Submitted
- 29JAN26:16:55:00
Source
Data from OSHA ITA Form 300/301 electronic submissions, filing year 2025. ITA Case Detail records are establishment-reported submissions, not OSHA inspections — no per-record IMIS deep link exists.