OSHA Injury Report: Coon Rapids Customer Exp Ctr

At a glance

Where did this happen?

What was the outcome?

Before the incident

Allina Health CEC representative reports vocal cord injury while working at CE on [REDACTED] at [REDACTED]. EE reports was taking inbound calls to schedule appointments and somebody used something fragrant perfume or lotion which caused EE to lose voice. EE reports has vocal cord dysfunction that causes reaction to strong scents. EE reports this reaction causes chest tightness hoarse voice or loss of voice. EE reports attempted to continue to take calls but voice completely went out. EE reports reported issue to supervisor and was moved to different part of CEC. EE reports when EE moved desk and gets away from smell voice was initially restored. EE reports then [REDACTED] EE returned to work and was fine initially but around [REDACTED] had vocal cords react and lost voice again. EE reports left that day around [REDACTED] as voice did not return and has not.

What happened

Allina Health CEC representative reports vocal cord injury while working at CE on [REDACTED] at [REDACTED]. EE reports was taking inbound calls to schedule appointments and somebody used something fragrant perfume or lotion which caused EE to lose voice. EE reports has vocal cord dysfunction that causes reaction to strong scents. EE reports this reaction causes chest tightness hoarse voice or loss of voice. EE reports attempted to continue to take calls but voice completely went out. EE reports reported issue to supervisor and was moved to different part of CEC. EE reports when EE moved desk and gets away from smell voice was initially restored. EE reports then [REDACTED] EE returned to work and was fine initially but around [REDACTED] had vocal cords react and lost voice again. EE reports left that day around [REDACTED] as voice did not return and has not.

Injury or illness

Allergic Reaction Hives Difficulty Breathing Vocal Cords bot

Object or substance involved

EE Reprots Vocal Cord Reaction To Fragrance At CEC Worksite

Summary line

Allergic Reaction Hives Difficulty Breathing Vocal Cords bot

Employee and industry

When (timing detail)

Source

Data from OSHA ITA Form 300/301 electronic submissions, filing year 2025. ITA Case Detail records are establishment-reported submissions, not OSHA inspections — no per-record IMIS deep link exists.