Coon Rapids, MN ·
OSHA Injury Report: Coon Rapids Customer Exp Ctr
Injury · Days away from work
At a glance
On , an injury at Coon Rapids Customer Exp Ctr in 8880 Evergreen Blvd, Coon Rapids, MN 55433 resulted in days away from work. Employee was customer Experience Representative.
Where did this happen?
- Establishment
- Coon Rapids Customer Exp Ctr
- Parent company
- Allina Health
- Street
- 8880 Evergreen Blvd
- City
- Coon Rapids
- State
- MN
- ZIP
- 55433
- On-site location
- Allina CEC at EE desk G605
What was the outcome?
- Outcome
- Days away from work (code 2)
- Type
- Injury (code 1)
- Days away from work
- 178
- Days restricted or transferred
- 2
Before the incident
Allina Health CEC representative reports vocal cord injury while working at CE on [REDACTED] at [REDACTED]. EE reports was taking inbound calls to schedule appointments and somebody used something fragrant perfume or lotion which caused EE to lose voice. EE reports has vocal cord dysfunction that causes reaction to strong scents. EE reports this reaction causes chest tightness hoarse voice or loss of voice. EE reports attempted to continue to take calls but voice completely went out. EE reports reported issue to supervisor and was moved to different part of CEC. EE reports when EE moved desk and gets away from smell voice was initially restored. EE reports then [REDACTED] EE returned to work and was fine initially but around [REDACTED] had vocal cords react and lost voice again. EE reports left that day around [REDACTED] as voice did not return and has not.
What happened
Allina Health CEC representative reports vocal cord injury while working at CE on [REDACTED] at [REDACTED]. EE reports was taking inbound calls to schedule appointments and somebody used something fragrant perfume or lotion which caused EE to lose voice. EE reports has vocal cord dysfunction that causes reaction to strong scents. EE reports this reaction causes chest tightness hoarse voice or loss of voice. EE reports attempted to continue to take calls but voice completely went out. EE reports reported issue to supervisor and was moved to different part of CEC. EE reports when EE moved desk and gets away from smell voice was initially restored. EE reports then [REDACTED] EE returned to work and was fine initially but around [REDACTED] had vocal cords react and lost voice again. EE reports left that day around [REDACTED] as voice did not return and has not.
Injury or illness
Allergic Reaction Hives Difficulty Breathing Vocal Cords bot
Object or substance involved
EE Reprots Vocal Cord Reaction To Fragrance At CEC Worksite
Summary line
Allergic Reaction Hives Difficulty Breathing Vocal Cords bot
Employee and industry
- Job description
- Customer Experience Representative
- SOC code
- 43-4051: Customer Service Representatives
- NAICS code
- 621999
- NAICS vintage
- 2012
- Employees at this establishment (2025 average)
- 500
- Hours worked at this establishment (2025 total)
- 898,983
- EIN
- 363261413
- Establishment ID
- 1027938
- Employer case #
- 62720-202
When (timing detail)
- Date of incident
- Shift started
- 07:30
- Time of incident
- 14:00
- Filing year
- 2025
- Submitted to OSHA
- 2026-02-06
More injuries at Coon Rapids Customer Exp Ctr
View Coon Rapids Customer Exp Ctr's full OSHA safety record →
More injuries in this industry (NAICS 621999)
More injuries in MN
Source
Data from OSHA ITA Form 300/301 electronic submissions, filing year 2025. ITA Case Detail records are establishment-reported submissions, not OSHA inspections, so no per-record IMIS deep link exists.
Look up any company's OSHA accident reports by company, or browse severe injury reports by year, state, and company.