CHICAGO, IL ·
OSHA Injury Report: ORD
Injury · Days away from work
At a glance
On , an injury at ORD in 10000 WEST O HARE AVENUE O HARE INTERNATIONAL AIRPORT, CHICAGO, IL 60666 resulted in days away from work. Employee was customer Serv A in scheduled Passenger Air Transportation.
Where did this happen?
- Establishment
- ORD
- Parent company
- Southwest Airlines
- Street
- 10000 WEST O HARE AVENUE O HARE INTERNATIONAL AIRPORT
- City
- CHICAGO
- State
- IL
- ZIP
- 60666
- On-site location
- TERMINAL OFFICES TICKET COUNTER
What was the outcome?
- Outcome
- Days away from work (code 2)
- Type
- Injury (code 1)
- Days away from work
- 4
- Days restricted or transferred
- 32
Before the incident
LIFTING LUGGAGE ONTO CONVEYOR BELT
What happened
the agent was working at the ticket counter and checking in pax with bags and putting them on the bag belt bags were all over 50 lbs 6 to eight bags the middle of her back near the tail bone is hurting from the strain
Injury or illness
Strained Upper back Object Being Lifted Handled Baggage bin equipment Suitcas
Object or substance involved
Baggage bin equipment Suitcase
Summary line
the agent was working at the ticket counter and checking in pax with bags and putting them on the bag belt bags were all over 50 lbs 6 to eight bags the middle of her back near the tail bone is hurting from the strain
Employee and industry
- Job description
- Customer Serv A
- SOC code
- 43-4051: Customer Service Representatives
- NAICS code
- 481111: Scheduled Passenger Air Transportation
- NAICS vintage
- 2022
- Employees at this establishment (2025 average)
- 133
- Hours worked at this establishment (2025 total)
- 179,571
- EIN
- 741563240
- Establishment ID
- 1494401
- Employer case #
- 157895
When (timing detail)
- Date of incident
- Shift started
- 11:30
- Time of incident
- 16:00
- Filing year
- 2025
- Submitted to OSHA
- 2026-02-20
More injuries at ORD
View ORD's full OSHA safety record →
More injuries in this industry (NAICS 481111)
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Source
Data from OSHA ITA Form 300/301 electronic submissions, filing year 2025. ITA Case Detail records are establishment-reported submissions, not OSHA inspections, so no per-record IMIS deep link exists.
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