OSHA Injury Report: Delta Air Lines - HNL

At a glance

Where did this happen?

What was the outcome?

Before the incident

Bag Handling

What happened

The agent was attempting to lift a customers walker from the oversized baggage claim area and place it onto the ground. As she was lifting it with her left hand the walker which was in the folded position began to expand. She attempted to stabilize the walker with her right hand but the weight of the walker caused her right wrist to flex thereby causing pain to the right wrist bone area. Agent finished out shift and applied RICE principles. However during the evening pain level increased and today continued to be at a Level 8 pain level. Agent reported for shift today [REDACTED]. Agent on [REDACTED] approved to see Concentra Urgent Care. Agent left work at [REDACTED].

Injury or illness

Strained Muscle Body Part Wrist

Object or substance involved

Bags - Passenger

Summary line

Strained Muscle Body Part Right Wrist Reaction to Bags - Heavy Oversized

Employee and industry

When (timing detail)

Source

Data from OSHA ITA Form 300/301 electronic submissions, filing year 2025. ITA Case Detail records are establishment-reported submissions, not OSHA inspections — no per-record IMIS deep link exists.