OSHA Inspection: SERVICENTRO LIMITED CORP.

Issued

Apr 7, 2011

Abate by

Apr 21, 2011

Penalty

Initial $1,000

General-duty citation text

Section 6(a) of the Puerto Rico Occupational Safety and Health Act:  The
employer did not
furnish employment and a place of employment which were free from
recognized hazards that
were causing or likely to cause death or physical harm to employees in
that employees were
exposed to:
Seccion 6(a) de la Ley de Seguridad y Salud en el Trabajo de Puerto Rico:
El patrono no
proveyo empleo y un sitio de empleo libre de riesgos reconocidos que esten
causando o que
puedan causar muerte o dano fisico a los empleados, por cuanto empleados
estaban expuestos
a:
a. At Servicentro Limited Corp. #5 located at Hostos Avenue #128 in Ponce,
P.R.
Employees were exposed to physical and/or emotional injury among other
modalities of
workplace violence. An employee was physical injuried during an armed
assault/robbery
incident ocurred at the  workplace premises. The employer did not have or
developed a
Workplace Violence(WP) Prevention Program or incorporate information into
its standard
operation procedures to deal with all kinds of workplace violence. One
feasible and
acceptable abatement method to correct these hazard, would be among
others: Prepare
a preventive a Workplace Program/Procedures that assess and address:
1- Recognize workplace violence hazards such as harrass, verbal, physical
and emotional
threats.
2- Employees trainings about the WP Prevention Program, Policy, and
related issues
wheteher they are caused by either external or internal factors such as
co-workers.
3- Record and investigates each workplace violence incidents and
implements prompt
correctives actions.
4- Evaluate the effectiveness of preventive and innovative security
measures such as
security surveillance camera, alarm system devices and good ilumination on
outside
premises.
Note:The establisment existing cameras were not in service.
a. En el Servicentro Limited Corp. #5 localizado en la Avenida Hostos
#128, Ponce,
P.R. Empleados fueron expuestos a lesiones fisicas y/o emocionales entre
otras
modalidades de violencia en el trabajo. Un empleado fue fisicamente
lesionado durante
un asalto/robo a mano armada ocurrido en la premisa del establecimiento.
El patrono no
tenia o desarrollado un Programa de Prevencion de Violencia en el Trabajo o
incorporado informacion dentro de sus procedimientos estandares de
operacion para
trabajar con toda clase de incedentes de violencia en el trabajo. Un
metodo aceptable y
factible para corregir  estos riesgos podria ser entre otros:
1- Reconocer riesgos de violencia tales como acoso, amenazas verbales,
fisicas o
emocionales.
2- Adiestramiento a empleados acerca el programa de prevencion, politica e
implementacion de acciones correctivas prontamente.
3- Documentareinvestigar cada incidente de violencia registrado en el area
de
trabajo y
documentar e implementar medidas correctivas correspondientes. 4- Evaluar
la efectividad de medidas de prevencion e innovadoras de  seguridad tal
como
camaras de vigilancia, sistema de alarmas y buena iluminacion en las
premisas exteriores.
Nota: Las camaras de vigilancia existentes no estaban en servicio, no
funcionaban.

Issued

Apr 7, 2011

Abate by

Apr 15, 2011

Penalty

Initial $500 · Current $500

Issued

Apr 7, 2011

Abate by

Apr 21, 2011

Penalty

Initial $500