Safety Incidents OSHA Severe Injury Reports · 2015–2025
5,196,991Inspections Most recent open 2026-08-24 Last loaded 2026-08-27

OSHA Inspection: U.S. CONTACT TELESERVICES

Complaint inspection · Safety discipline

On , OSHA opened a complaint safety inspection of U.S. CONTACT TELESERVICES in 5959 NORTHWEST PARKWAY, SAN ANTONIO, TX 78249 (NAICS 561422). OSHA activity number 333984656.

What this inspection record means

OSHA opens inspections for many reasons: routine scheduling under a national or local emphasis program, an employee complaint or referral, or a follow-up after a reported injury. Opening or conducting an inspection is not itself an allegation or a finding that this employer broke any rule; any findings appear as the citations listed below, and citations can be contested, reduced, or withdrawn.

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Site address
5959 NORTHWEST PARKWAY
City
SAN ANTONIO
State
TX
ZIP
78249
Mailing
5959 NORTHWEST PARKWAY, SAN ANTONIO, TX 78249
Inspection type
Complaint (B)
Scope
Partial (B)
Discipline
Safety
Advance notice
No
Union status
Non-union (B)
Opened
Closing conference
Case closed
Last modified
Data loaded
NAICS code
561422
Employees
126
Ownership type
Private (A)

1 citation on file for this inspection.

1910.38 F01

Serious Gravity 5 1 instance 128 exposed
Issued
May 24, 2012
Penalty
Initial $3,600 · Current $1,300 Reduced
29 CFR 1910.38(f)(1): The employer did not review the emergency action plan when the plan was developed or the employee was assigned initially to a job:      a) On or about April 19, 2012, and times prior thereto, the employer did not review the emergency action plan with all the employees.  Employee(s) exposed to the delay of egress.
Recent events (2)
  • · I (S) $1300
  • · Z (S) $3600

This record is reproduced from the U.S. Department of Labor Open Data API (OSHA inspection dataset). OSHA publishes its own view of this case as inspection number 333984656.

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