Safety Incidents OSHA Severe Injury Reports · 2015–2025
5,189,992Inspections Most recent open 2026-07-18 Last loaded 2026-07-22

OSHA Inspection: UTILITY SERVICE NEW ENGLAND

Referral inspection · Safety discipline

On , OSHA opened a referral safety inspection of UTILITY SERVICE NEW ENGLAND in 730 WORCESTER ROAD, INDIAN ORCHARD, MA 01151 (NAICS 238210). OSHA activity number 342002862.

What this inspection record means

OSHA opens inspections for many reasons — routine scheduling under a national or local emphasis program, an employee complaint or referral, or a follow-up after a reported injury. Opening or conducting an inspection is not itself an allegation or a finding that this employer broke any rule; any findings appear as the citations listed below, and citations can be contested, reduced, or withdrawn.

Watch Utility Service NEW England — free Get an email when a new federal OSHA severe-injury report for Utility Service NEW England is published. One employer, no account, unsubscribe in one click.
Site address
730 WORCESTER ROAD
City
INDIAN ORCHARD
State
MA
ZIP
01151
Mailing
310 LOCKHOUSE ROAD, WESTFIELD, MA 01085
Inspection type
Referral (C)
Scope
Partial (B)
Discipline
Safety
Advance notice
No
Union status
A
Opened
Closing conference
Case closed
Last modified
Data loaded
NAICS code
238210
Employees
21
Ownership type
A

3 citations on file for this inspection.

1926.416 A01

Serious Gravity 10 1 instance 2 exposed
Issued
Jun 13, 2017
Penalty
Initial $5,070 · Current $2,535 Reduced

Hazardous substances 8870

29 CFR 1926.416(a)(1): Employees were permitted to work in proximity to electric power circuits and were not protected against electric shock by de-energizing and grounding the circuits or effectively guarding the circuits by insulation or other means:      USNE,730 Worcester Road, Indian Orchard, Massachusetts; On or about December 28, 2016 employees were exposed to 13,800 volts while working on the line side of the ACD-2/3 door #4.  The bus bars inside the line side were not protected from incidental contact nor was the line side de-energized or locked out to prevent exposure to the live electrical equipment.
Recent events (2)
  • — I (S) $2535
  • — Z (S) $5070

1926.416 A03

Serious Gravity 10 1 instance 2 exposed
Issued
Jun 13, 2017
Penalty
Initial $5,070 · Current $0 Reduced

Hazardous substances 8870

29 CFR 1926.416(a)(3): Employer did not post or maintain proper warning signs at locations where the performance of the work could bring a person, tool, or machine into physical or electrical contact with an energized electrical power circuit:    USNE, ACD-2/3, 730 Worcester Road, Indian Orchard, Massachusetts; On or before December 28, 2016 employees were exposed to 13,800 VAC when opening door 4 of ACD-2/3 to perform shield and phase testing.  The door nor circuit were marked as being energized to warn the employees of the energized bus bars inside.
Recent events (2)
  • — I (S) $0
  • — Z (S) $5070

1926.960 G03

Serious Gravity 10 1 instance 1 exposed
Issued
Jun 13, 2017
Abate by
Jun 30, 2017
Penalty
Initial $5,070 · Current $5,070
29 CFR 1926.960(g)(3): Prohibited clothing. The employer did not ensure that each employee who was exposed to hazards from flames or electric arcs was not wearing clothing that could melt onto his or her skin or that could ignite and continue to burn when exposed to flames or the heat energy estimated under paragraph (g)(2) of this section.    Note to paragraph (g)(3): This paragraph prohibits clothing made from acetate, nylon, polyester, rayon and polypropylene, either alone or in blends, unless the employer demonstrates that the fabric has been treated to withstand the conditions that may be encountered by the employee or that the employee wears the clothing in such a manner as to eliminate the hazard involved.  Utility Services New England, 730 Worcester Road; On or about December 28, 2016 an employee suffered 2nd and 3rd degree burns as a result of an arc blast accident.  The employee was wearing a sweatshirt, gloves, and head covering that were made of poly blend materials which melted to the employee as a result of the accident. During the investigation of this accident, other employees were observed wearing clothing that could melt to their skin including reflective vests that were not FR or ARC rated.
Recent events (2)
  • — I (S) $5070
  • — Z (S) $5070

This record is reproduced from the U.S. Department of Labor Open Data API (OSHA inspection dataset). The original IMIS detail view is available at OSHA's Establishment Search for activity number 342002862.

Look up any company's OSHA accident reports by company, or browse severe injury reports by year, state, and company.