Safety Incidents OSHA Severe Injury Reports · 2015–2025
5,198,201Inspections Most recent open 2026-08-31 Last loaded 2026-09-03

OSHA Inspection: CONVERSATION CONNECTION INC

Complaint inspection · Safety discipline

On , OSHA opened a complaint safety inspection of CONVERSATION CONNECTION INC in 2475 MAIN ST, SPRINGFIELD, MA 01107 (NAICS 517919). OSHA activity number 343652178.

What this inspection record means

OSHA opens inspections for many reasons: routine scheduling under a national or local emphasis program, an employee complaint or referral, or a follow-up after a reported injury. Opening or conducting an inspection is not itself an allegation or a finding that this employer broke any rule; any findings appear as the citations listed below, and citations can be contested, reduced, or withdrawn.

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Site address
2475 MAIN ST
City
SPRINGFIELD
State
MA
ZIP
01107
Mailing
4840 MOSS CREEK LOOP UNIT 29, MURRELLS INLET, SC 29576
Inspection type
Complaint (B)
Scope
Partial (B)
Discipline
Safety
Advance notice
No
Union status
Non-union (B)
Opened
Closing conference
Case closed
Last modified
Data loaded
NAICS code
517919
Employees
50
Ownership type
Private (A)

5 citations on file for this inspection.

1910.25 B02

Serious Gravity 5 1 instance 3 exposed
Issued
Feb 7, 2019
Abate by
Mar 27, 2019
Penalty
Initial $7,956 · Current $2,600 Reduced
29 CFR 1910.25(b)(2): Vertical clearance above any stair tread to any overhead obstruction was not at least 6 feet, 8 inches (203 cm), as measured from the leading edge of the tread. Spiral stairs must meet the vertical clearance requirements in paragraph (d)(3) of this section:    2475 Main St, Springfield, MA    On December 11, 2018 and at times prior, the vertical clearance above the treads of the stairs used to access the basement and bathroom was 4 feet, 8 inches.
Recent events (2)
  • · I (S) $2600
  • · Z (S) $7956

1910.25 B03

Serious Gravity 5 1 instance 3 exposed
Issued
Feb 7, 2019
Abate by
Mar 27, 2019
Penalty
Initial $0 · Current $0
29 CFR 1910.25(b)(3): The employer did not ensure that the stairs had uniform riser heights and tread depths between the landings:  2475 Main St, Springfield, MA  On December 18, 2018 and at times prior, the riser heights and tread depths the stairs used to access the basement and bathroom were not uniform.
Recent events (2)
  • · I (S) $0
  • · Z (S) $0

1910.28 B11 II

Serious Gravity 5 1 instance 3 exposed
Issued
Feb 7, 2019
Abate by
Mar 27, 2019
Penalty
Initial $0 · Current $0
29 CFR 1910.28(b)(11)(ii): (ii) Each flight of stairs having at least 3 treads and at least 4 risers is equipped with stair rail systems and handrails as follows: (see TABLE D-2)  2475 Main St, Springfield, MA  On December 11, 2018 and at times prior, the stairs used to access the basement and bathroom had no handrail on the open side.
Recent events (2)
  • · I (S) $0
  • · Z (S) $0

1910.36 G01

Serious Gravity 10 1 instance 3 exposed
Issued
Feb 7, 2019
Abate by
Feb 15, 2019
Penalty
Initial $9,282 · Current $2,600 Reduced
29 CFR 1910.36(g)(1): The ceiling of an exit route was not at least seven feet six inches (2.3 m) high and/or any projection from the ceiling reached a point less than six feet eight inches (2.0 m) from the floor.    2475 Main St, Springfield, MA    On December 18, 2018 and at times prior, the exit route from basement bathroom had a basement ceiling height of six (6) feet.
Recent events (2)
  • · I (S) $2600
  • · Z (S) $9282

1910.36 G02

Serious Gravity 5 1 instance 3 exposed
Issued
Feb 7, 2019
Abate by
Mar 27, 2019
Penalty
Initial $0 · Current $0
29 CFR 1910.36(g)(2): Exit access(es) were not at least 28 inches (71.1 cm) wide at all points.  2475 Main St, Springfield, MA  On December 11, 2018 and December 18, 2018, the exit access between the basement stairs and the store was reduced to less than 18 inches by stored items.
Recent events (2)
  • · I (S) $0
  • · Z (S) $0

This record is reproduced from the U.S. Department of Labor Open Data API (OSHA inspection dataset). OSHA publishes its own view of this case as inspection number 343652178.

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