Safety Incidents OSHA Severe Injury Reports · 2015–2025
5,189,992Inspections Most recent open 2026-07-18 Last loaded 2026-07-22

OSHA Inspection: OTIS ELEVATOR COMPANY

Federal Agency inspection · Safety discipline

On , OSHA opened a federal Agency safety inspection of OTIS ELEVATOR COMPANY in 400 FIRST AVENUE, NEEDHAM, MA 02492 (NAICS 541990). OSHA activity number 344282652.

What this inspection record means

OSHA opens inspections for many reasons — routine scheduling under a national or local emphasis program, an employee complaint or referral, or a follow-up after a reported injury. Opening or conducting an inspection is not itself an allegation or a finding that this employer broke any rule; any findings appear as the citations listed below, and citations can be contested, reduced, or withdrawn.

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Site address
400 FIRST AVENUE
City
NEEDHAM
State
MA
ZIP
02492
Mailing
95 SHAWMUT RD, CANTON, MA 02021
Inspection type
Federal Agency (M)
Scope
Partial (B)
Discipline
Safety
Advance notice
No
Union status
A
Opened
Closing conference
Case closed
Last modified
Data loaded
NAICS code
541990
Employees
281
Ownership type
A

11 citations on file for this inspection.

1910.132 D01 I

Serious Gravity 5 1 instance 1 exposed
Issued
Feb 27, 2020
Abate by
Jun 23, 2022
Penalty
Initial $8,483 · Current $8,483
29 CFR 1910.132(d)(1)(i): The employer did not select and have each affected employee use, the types of personal protective equipment that would protect the affected employee(s) from the hazards identified in the hazard assessment:  Location:  Elevator pit for Elevators # 1 and # 2, Trip Advisor Needham facility  The company did not require and enforce the use of hard hats by an inspection team employee working in the pit.
Recent events (3)
  • — F (S) $8483
  • — C (S) $8483
  • — Z (S) $8483

1910.146 D03

Serious Gravity 5 1 instance 4 exposed
Issued
Feb 27, 2020
Abate by
Jun 23, 2022
Penalty
Initial $10,603 · Current $10,603
29 CFR 1910.146(d)(3): Under the permit-required confined space program required by 29 CFR 1910.146(c)(4), the employer did not develop and implement the means, procedures, and practices necessary for safe permit space entry operations, including, but not limited to items (d)(3)(i) through (d)(3)(vi) of this paragraph.  Location:  Elevator pit for Elevators # 1 and # 2, Trip Advisor Needham facility  The employer did not develop an implement the means, procedures, and practices for safe entry into elevator pits thereby exposing an employee to a struck-by hazard on September 3, 2019.  Instance A:  The employer did not ensure that a Confined Space Entry Form was used to evaluate pits prior to their entry.  Instance B:  The employer did ensure that a barrier was used to prevent persons and objects from falling into the pit under Elevator car # 1.
Recent events (3)
  • — F (S) $10603
  • — C (S) $10603
  • — Z (S) $10603

1910.146 D06

Deleted Serious Gravity 10 1 instance 1 exposed
Issued
Feb 27, 2020
Abate by
Mar 6, 2020
Penalty
Initial $13,494 · Current $0 Reduced
29 CFR 1910.146(d)(6): Under the permit-required confined space program required by 29 CFR 1910.146(c)(4), the employer did not provide at least one attendant outside the permit space into which entry was authorized for the duration of entry operations:  Location:  Elevator pit for Elevators # 1 and # 2, Trip Advisor Needham facility  The company did not provide for an attendant when a mechanics helper was in a permit-required elevator pit on September 3, 2019.
Recent events (3)
  • — F (S) $0
  • — C (S) $13494
  • — Z (S) $13494

1910.146 D09

Deleted Serious Gravity 5 1 instance 1 exposed
Issued
Feb 27, 2020
Abate by
Mar 6, 2020
Penalty
Initial $10,603 · Current $0 Reduced
29 CFR 1910.146(d)(9): The employer did not develop and implement procedures for summoning rescue and emergency services, for rescuing entrants from permit spaces, for providing necessary emergency services to rescued employees, and/or for preventing unauthorized entry:  Location:  Elevator pit for Elevators # 1 and # 2, Trip Advisor Needham facility  Rescue and emergency procedures were not developed or implemented for employees that entered elevator pits, including an inspection team member who entered a 'shared' elevator pit on September 3, 2019.
Recent events (3)
  • — F (S) $0
  • — C (S) $10603
  • — Z (S) $10603

1910.146 D14

Serious Gravity 10 1 instance 50 exposed
Issued
Feb 27, 2020
Abate by
Jun 23, 2022
Penalty
Initial $13,494 · Current $13,494
29 CFR 1910.146(d)(14): The employer did not review their permit space program annually, using cancelled permits retained, to determine if employees entering are protected from the permit space hazards.  Location:  Elevator pit for Elevators # 1 and # 2, Trip Advisor Needham facility   The company did not review its permit required confined space program on an annual basis.
Recent events (3)
  • — F (S) $13494
  • — C (S) $13494
  • — Z (S) $13494

1910.146 E01

Deleted Serious Gravity 10 1 instance 1 exposed
Issued
Feb 27, 2020
Abate by
Mar 19, 2020
Penalty
Initial $13,494 · Current $0 Reduced
29 CFR 1910.146(e)(1): Before entry was authorized, the employer did not document the completion of measures required by 29 CFR 1910.146(d)(3) by preparing an entry permit:  Location:  Elevator pit for Elevators # 1 and # 2, Trip Advisor Needham facility  The employer allowed an employee to work in an elevator pit which contained electrical and mechanical hazards without filling out an entry permit.
Recent events (3)
  • — F (S) $0
  • — C (S) $13494
  • — Z (S) $13494

1910.146 G01

Deleted Serious Gravity 10 1 instance 14 exposed
Issued
Feb 27, 2020
Abate by
Apr 2, 2020
Penalty
Initial $13,494 · Current $0 Reduced
29 CFR 1910.146(g)(1): The employer did not provide training so that all employees whose work was regulated by 29 CFR 1910.146 (permit required confined spaces) acquired the understanding, knowledge, and skills necessary for the safe performance of the duties assigned under 29 CFR 1910.146:   Location:  Elevator pit for Elevators # 1 and # 2, Trip Advisor Needham facility            The company did not provide adequate permit required confined space training to employees performing elevator inspections.  The inspections expose employees to hazards, including struck-by hazards from elevator equipment.
Recent events (3)
  • — F (S) $0
  • — C (S) $13494
  • — Z (S) $13494

1910.147 C04 I

Deleted Serious Gravity 5 1 instance 1 exposed
Issued
Feb 27, 2020
Abate by
May 7, 2020
Penalty
Initial $10,603 · Current $0 Reduced
29 CFR 1910.147(c)(4)(i): Procedures were not developed, documented and utilized for the control of potentially hazardous energy when employees were engaged in activities covered by this section:  Location:  Elevator pit for Elevators # 1 and # 2, Trip Advisor Needham facility  The employer did not have and use written facility and equipment specific lock out / tag out procedures for the Gen2 elevators at the site.
Recent events (3)
  • — F (S) $0
  • — C (S) $10603
  • — Z (S) $10603

1910.147 C06 I

Deleted Serious Gravity 10 1 instance 50 exposed
Issued
Feb 27, 2020
Abate by
Mar 19, 2020
Penalty
Initial $13,494 · Current $0 Reduced
29 CFR 1910.147(c)(6)(i): The employer did not conduct a periodic inspection of the energy control procedure at least annually to ensure that the procedure and the requirement of this standard were being followed:  Location: Elevator pit for Elevators # 1 and # 2, Trip Advisor Needham facility  The company did not perform an annual review of its lock out / tag out ( LOTO ) program.
Recent events (3)
  • — F (S) $0
  • — C (S) $13494
  • — Z (S) $13494

1910.147 C06 II

Serious Gravity 10 1 instance 50 exposed
Issued
Feb 27, 2020
Abate by
Jun 23, 2022
Penalty
Initial $0 · Current $13,494
29 CFR 1910.147(c)(6)(ii): The employer did not certify that periodic inspections of the energy control procedures had been performed.  Location:  Elevator pit for Elevators # 1 and # 2, Trip Advisor Needham facility  The company's Fatality Prevention Audits do not indicate the specific elevator equipment on which the Audits were performed.
Recent events (3)
  • — F (S) $13494
  • — C (S) $0
  • — Z (S) $0

1910.147 C04 I

Serious Gravity 10 1 instance 14 exposed
Issued
Feb 27, 2020
Abate by
Jun 23, 2022
Penalty
Initial $134,937 · Current $13,494 Reduced
29 CFR 1910.147(c)(4)(i): Procedures were not developed, documented and utilized for the control of potentially hazardous energy when employees were engaged in activities covered by this section:   Location:  Elevator pit for Elevators # 1 and # 2, Trip Advisor Needham facility   The employer did not develop, document and use procedures to control hazardous elevator energy.  Instance A:  An employee entered the pit and performed inspection tasks under elevator car # 1 without potentially hazardous energy being adequately controlled.  Instance B:  An employee was entered the pit and performed an inspection task under elevator car # 2 without potentially hazardous energy being adequately controlled.
Recent events (3)
  • — F (S) $13494
  • — C (W) $134937
  • — Z (W) $134937

View Otis Elevator Company's full OSHA safety record →

This record is reproduced from the U.S. Department of Labor Open Data API (OSHA inspection dataset). The original IMIS detail view is available at OSHA's Establishment Search for activity number 344282652.

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