Safety Incidents OSHA Severe Injury Reports · 2015–2025
5,189,992Inspections Most recent open 2026-07-18 Last loaded 2026-07-22

OSHA Inspection: QUEST DIAGNOSTICS

Complaint inspection · Health discipline

On , OSHA opened a complaint health inspection of QUEST DIAGNOSTICS in 721 BANK STREET, NEW LONDON, CT 06320 (NAICS 621511). OSHA activity number 345597520.

What this inspection record means

OSHA opens inspections for many reasons — routine scheduling under a national or local emphasis program, an employee complaint or referral, or a follow-up after a reported injury. Opening or conducting an inspection is not itself an allegation or a finding that this employer broke any rule; any findings appear as the citations listed below, and citations can be contested, reduced, or withdrawn.

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Establishment
QUEST DIAGNOSTICS
Site address
721 BANK STREET
City
NEW LONDON
State
CT
ZIP
06320
Mailing
200 FOREST STREET, MARLBOROUGH, MA 01752
Inspection type
Complaint (B)
Scope
Partial (B)
Discipline
Health
Advance notice
No
Union status
B
Opened
Closing conference
Case closed
Last modified
Data loaded
NAICS code
621511
Employees
5
Ownership type
A

3 citations on file for this inspection.

1910.38 B

Deleted Serious Gravity 5 1 instance 4 exposed
Issued
Jan 11, 2022
Abate by
Mar 1, 2022
Penalty
Initial $9,753 · Current $0 Reduced
29 CFR  1910.38(b):  An emergency action plan was not in writing, kept in the workplace, and available to employees for review:  FACILITY-WIDE:  On or about October 20, 2021, the employer had not ensured that the Facility Evacuation Plan was kept in the workplace and available for employees to review.
Recent events (3)
  • — F (S) $0
  • — C (S) $9753
  • — Z (S) $9753

1910.38 C02

Serious Gravity 5 1 instance 4 exposed
Issued
Jan 11, 2022
Abate by
Mar 1, 2022
Penalty
Initial $0 · Current $9,753
29 CFR  1910.38(c)(2):  Employer did not follow their own written procedures for type of emergency evacuation.  721 BANK STREET, NEW LONDON, CT:  On or about October 20, 2021, four employees became ill within two hours of arriving at work.  Their symptoms included severe headaches, nausea, and vomiting.  They reported their symptoms to their supervisor who, after consulting with the Director of Environment, Health, and Safety, told the employees to finish drawing bloods for the patients who were in the waiting room and process the specimens before leaving the building.  The company's Facility Evacuation Plan identified situations where the building should be evacuated including, but not limited to "building air contamination".
Recent events (3)
  • — F (S) $9753
  • — C (S) $0
  • — Z (S) $0

1910.38 E

Serious Gravity 5 1 instance 4 exposed
Issued
Jan 11, 2022
Abate by
Mar 1, 2022
Penalty
Initial $9,753 · Current $0 Reduced
29 CFR  1910.38(e):  The employer did not designate and train employees to assist in a safe and orderly evacuation of other employees:  721 BANK STREET, NEW LONDON, CT:  On or about October 20, 2021, employees had not been trained to assist in the safe evacuation of other employees in that none of the four employees at the above-referenced Patient Service Center knew the procedures to evacuate the building when they all became ill.
Recent events (3)
  • — F (S) $0
  • — C (S) $9753
  • — Z (S) $9753

View Quest Diagnostics's full OSHA safety record →

This record is reproduced from the U.S. Department of Labor Open Data API (OSHA inspection dataset). The original IMIS detail view is available at OSHA's Establishment Search for activity number 345597520.

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