Safety Incidents OSHA Severe Injury Reports · 2015–2025
5,189,992Inspections Most recent open 2026-07-18 Last loaded 2026-07-22

OSHA Inspection: UNITED PARCEL SERVICE OF AMERICA INC.

Complaint inspection · Safety discipline

On , OSHA opened a complaint safety inspection of UNITED PARCEL SERVICE OF AMERICA INC. in 331 BISHOP ROAD, HIGHLAND HEIGHTS, OH 44143 (NAICS 492210). OSHA activity number 348125170.

What this inspection record means

OSHA opens inspections for many reasons — routine scheduling under a national or local emphasis program, an employee complaint or referral, or a follow-up after a reported injury. Opening or conducting an inspection is not itself an allegation or a finding that this employer broke any rule; any findings appear as the citations listed below, and citations can be contested, reduced, or withdrawn.

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Site address
331 BISHOP ROAD
City
HIGHLAND HEIGHTS
State
OH
ZIP
44143
Mailing
331 BISHOP ROAD, HIGHLAND HEIGHTS, OH 44143
Inspection type
Complaint (B)
Scope
Partial (B)
Discipline
Safety
Advance notice
No
Union status
A
Opened
Closing conference
Case closed
Last modified
Data loaded
NAICS code
492210
Employees
450
Ownership type
A

4 citations on file for this inspection.

1910.22 A01

Serious Gravity 1 4 instances 6 exposed
Issued
Jul 28, 2025
Abate by
May 8, 2026
Penalty
Initial $42,558 · Current $16,550 Reduced
29 CFR  1910.22(a)(1): The employer did not ensure that all places of employment, passageways, storerooms, service rooms, and walking-working surfaces are kept in a clean, orderly, and sanitary condition.  (a) United Parcel Service of America Inc., dba UPS, did not ensure that all places of employment, passageways, storerooms, service rooms, and walking-working surfaces are kept in a clean, orderly, and sanitary condition.  This condition was observed on or about March 21, 2025, at the location at 331 Bishop Road, Highland Heights, OH 44143 in which employees were exposed to unsafe working conditions in that walking-working surfaces around Belt 2 were not kept free of boxes and packages creating trip hazards.     (b) United Parcel Service of America Inc., dba UPS, did not ensure that all places of employment, passageways, storerooms, service rooms, and walking-working surfaces are kept in a clean, orderly, and sanitary condition.  This condition was observed on or about April 8, 2025, at the location at 331 Bishop Road, Highland Heights, OH 44143 in which employees were exposed to unsafe working conditions in that walking-working surfaces around Belt 3 were not kept free of boxes and packages creating trip hazards.    (c) United Parcel Service of America Inc., dba UPS, did not ensure that all places of employment, passageways, storerooms, service rooms, and walking-working surfaces are kept in a clean, orderly, and sanitary condition.  This condition was observed on or about April 8, 2025, at the location at 331 Bishop Road, Highland Heights, OH 44143 in which employees were exposed to unsafe working conditions in that walking-working surfaces around Belt 5 were not kept free of boxes and packages creating trip hazards.    (d) United Parcel Service of America Inc., dba UPS, did not ensure that all places of employment, passageways, storerooms, service rooms, and walking-working surfaces are kept in a clean, orderly, and sanitary condition.  This condition was observed on or about April 8, 2025, at the location at 331 Bishop Road, Highland Heights, OH 44143 in which employees were exposed to unsafe working conditions in that walking-working surfaces around Belt 7 were not kept free of boxes and packages creating trip hazards.  The United Parcel Service of America Inc, dba UPS  was previously cited for a violation of this occupational safety and health standard or its equivalent standard (name previously cited standard), which was contained in OSHA inspection number 1767063, citation number 1, item number 1 and was affirmed as a final order on 12-11-2024, with respect to a workplace located at 400 W 69th St., Loveland, CO 80538.
Recent events (3)
  • — F (S) $16550
  • — C (R) $42558
  • — Z (R) $42558

1910.36 G02

Deleted Repeat Gravity 1 4 instances 6 exposed
Issued
Jul 28, 2025
Abate by
Sep 12, 2025
Penalty
Initial $42,558 · Current $0 Reduced
29 CFR  1910.36(g)(2): Exit access(es) were not at least 28 inches (71.1 cm) wide at all points.  (a) United Parcel Service of America Inc dba UPS, failed to ensure that exit routes were at a minimum of 28 inches in width at all points.  This condition was observed on or about March 21, 2025, on Belt 2, at the location of 331 Bishop Road, Highland Heights, OH 44143, in which exit routes were restricted to less than 28 inches and were approximately 12 inches wide at the narrowest point due to packages in the exit route.  Employees frequently worked in aisleways and were exposed to the limited egress hazard in the event of an emergency such as a fire.  (b) United Parcel Service of America Inc dba UPS, failed to ensure that exit routes were at a minimum of 28 inches in width at all points.  This condition was observed on or about April 8, 2025, on Belt 3, at the location of 331 Bishop Road, highland Heights, OH 44143, in which exit routes were restricted to less than 28 inches and were approximately  5 inches wide at the narrowest point due to packages in the exit route.  Employees frequently worked in aisleways and were exposed to the limited egress hazard in the event of an emergency such as a fire.  (c) United Parcel Service of America Inc dba UPS, failed to ensure that exit routes were at a minimum of 28 inches in width at all points.  This condition was observed on or about April 8, 2025, on Belt 5, at the location of 331 Bishop Road, highland Heights, OH 44143, in which exit routes were restricted to less than 28 inches and were approximately 6 inches wide at the narrowest point due to packages in the exit route .  Employees frequently worked in aisleways and were exposed to the limited egress hazard in the event of an emergency such as a fire.  (d) United Parcel Service of America Inc dba UPS, failed to ensure that exit routes were at a minimum of 28 inches in width at all points.  This condition was observed on or about April 8, 2025, on Belt 7, at the location of 331 Bishop Road, highland Heights, OH 44143, in which exit routes were restricted to less than 28 inches and were approximately  10 inches wide at the narrowest point due to packages in the exit route .  Employees frequently worked in aisleways and were exposed to the limited egress hazard in the event of an emergency such as a fire.  The United Parcel Service of America Inc dba UPS was previously cited for a violation of this occupational safety and health standard or its equivalent standard 1910.36(g)(2), which was contained in OSHA inspection number 1658413, citation number 1, item number 1 and was affirmed as a final order on 12-11-2023, with respect to a workplace located at 200 Oak Hill Way, Brockton, MA 02301 .
Recent events (3)
  • — F (R) $0
  • — C (R) $42558
  • — Z (R) $42558

1910.37 A03

Deleted Repeat Gravity 1 1 instance 3 exposed
Issued
Jul 28, 2025
Penalty
Initial $85,116 · Current $0 Reduced
29 CFR  1910.37(a)(3): Exit route(s) were not kept free and unobstructed:  (a) United Parcel Service of America Inc, dba UPS, did not ensure that exit routes are kept free and unobstructed.  This condition was observed on or about April 8, 2025, at the location of 331 Bishop Rd, Highland Heights, OH 44143, in which the exit route / steps at the back of Belt 3 was restricted and obstructed by 3 totes that held numerous small packages.   Employees working on Belt 3 performing activities such as loading the package trucks were exposed to the limited egress hazard in the event of an emergency such as a fire.  The United Parcel Service of American Inc, dba UPS was previously cited for a violation of this occupational safety and health standard or its equivalent standard 1910.37(a)(3), which was contained in OSHA inspection number 1669117, citation number 2, item number 1 and was affirmed as a final order on 01-03-2025, with respect to a workplace located at 799 Jefferson Road, Parsippany, NJ 07054.  The United Parcel Service of America Inc, dba UPS was previously cited for a violation of this occupational safety and health standard or its equivalent standard 1910.37(a)(3), which was contained in OSHA inspection number 1627698, citation number 2, item number 1 and was affirmed as a final order on 01-25-2024, with respect to a workplace located at 325 Ruthar Drive, Newark, DE 19711.  The United Parcel Service of America Inc, dba UPS was previously cited for a violation of this occupational safety and health standard or its equivalent standard 1910.37(a)(3), which was contained in OSHA inspection number 1591795, citation number 1, item number 1 and was affirmed as a final order on 09-25-2023, with respect to a workplace located at 87 Brick Kiln Road, Chelmsford, MA 01824.  The United Parcel Service of America Inc, dba UPA was previously cited for a violation of this occupational safety and health standard or its equivalent standard 1910.37(a)(3), which was contained in OSHA inspection number 1656506, citation number 1, item number 1 and was affirmed as a final order on 09-07-2023, with respect to a workplace located at 2355 Field Street, Odessa, TX 79761.  The United Parcel Service of America Inc, dba UPS was previously cited for a violation of this occupational safety and health standard or its equivalent standard 1910.37(a)(3), which was contained in OSHA inspection number 1507910, citation number 1, item number 1 and was affirmed as a final order on 12-20-2021, with respect to a workplace located at 40 Tivoli Drive, Wells, ME 04090.
Recent events (3)
  • — F (R) $0
  • — C (R) $85116
  • — Z (R) $85116

1910.157 C01

Repeat Gravity 1 1 instance 3 exposed
Issued
Jul 28, 2025
Abate by
May 8, 2026
Penalty
Initial $42,558 · Current $100,450
29 CFR  1910.157(c)(1): Portable fire extinguishers were not mounted, located and identified so that they were readily accessible without subjecting the employees to injuries:  (a) United Parcel Service of American Inc, dba UPS, did not ensure that fire extinguishers were readily accessible.  This condition was observed on or about April 8, 2025, at the location of 331 Bishop Rd, Highland Heights, OH 44143 Belt 3.     The United Parcel Service of America Inc, dba UPS was previously cited for a violation of this occupational safety and health standard or its equivalent standard 1910.157(c)(1), which was contained in OSHA inspection number 1578240 , citation number 1, item number 1 and was affirmed as a final order on 08-25-2022, with respect to a workplace located at Henry E Rohlsen Airport Kingshill, VI  00851.
Recent events (3)
  • — F (R) $100450
  • — C (R) $42558
  • — Z (R) $42558

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This record is reproduced from the U.S. Department of Labor Open Data API (OSHA inspection dataset). The original IMIS detail view is available at OSHA's Establishment Search for activity number 348125170.

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