San Jose, CA —
OSHA Injury Report: San Jose CA Alaska
Injury · Job transfer or restriction
At a glance
On , an injury at San Jose CA Alaska in San Jose, CA 95110 resulted in job transfer or restriction. Employee was customer Service Agent in scheduled air passenger transportation.
Where did this happen?
- Establishment
- San Jose CA Alaska
- Parent company
- Alaska Airlines
- Street
- 1701 Airport Blvd
- City
- San Jose
- State
- CA
- ZIP
- 95110
- On-site location
- Non-Aircraft-Ticket Counter
What was the outcome?
- Outcome
- Job transfer or restriction (code 3)
- Type
- Injury (code 1)
- Days restricted or transferred
- 15
Before the incident
There were no at-risk or hazardous conditions that contributed to the incident. Since being at the counter the guests lift the bags from the counter and the only time the agent would pick up the bags is when they 're completed. We also have a bag runner who drops all our bags on the carousel. This is a typical day of operation for us. I believe this is a one off and [REDACTED] maybe picked up a bag that could have been too heavy with one hand that caused the hyperextension but again she didn 't notice it until after.
What happened
CSA hyperextended her thumb with a bag at work on [REDACTED]. Her shift was 0600-1230 and she was scheduled at the counter and to board [REDACTED] at the end of her shift. She is not sure of the exact time this happened. She did nothing strenuous or unusual for the rest of the day and evening. The [REDACTED] she woke up with pain and swelling in her right thumb and knew something was wrong. As for exact details she can 't give an exact timeline as she 's not sure when it happened since she was working my regular duties.
Injury or illness
Strain to right thumb
Object or substance involved
Bags
Summary line
Strain from lifting bags
Employee and industry
- Job description
- Customer Service Agent
- SOC code
- 43-4051 — Customer Service Representatives
- NAICS code
- 481111 — Scheduled air passenger transportation
- NAICS vintage
- 2022
- Avg employees
- 139
- Total hours worked
- 188166
- Establishment ID
- 995857
- Employer case #
- 2574
When (timing detail)
- Date of incident
- Shift started
- 6:00:00.000
- Submitted
- 07FEB24:19:41:00
Source
Data from OSHA ITA Form 300/301 electronic submissions, filing year unspecified. ITA Case Detail records are establishment-reported submissions, not OSHA inspections — no per-record IMIS deep link exists.