Grinnell, IA ·
OSHA Injury Report: North America Customer Experience US
Injury · Job transfer or restriction
At a glance
On , an injury at North America Customer Experience US in 909 Pinder Ave, Grinnell, IA 50112 resulted in job transfer or restriction. Employee was field Service Technician in office Administrative Services.
Where did this happen?
- Establishment
- North America Customer Experience US
- Parent company
- Jeld-Wen Inc.
- Street
- 909 Pinder Ave
- City
- Grinnell
- State
- IA
- ZIP
- 50112
- On-site location
- 2650 Little Creek Dam Road Toano VA 23168
What was the outcome?
- Outcome
- Job transfer or restriction (code 3)
- Type
- Injury (code 1)
- Days restricted or transferred
- 12
Before the incident
[REDACTED] email:[REDACTED] on my first job while exiting the rear of the van I stepped down and had shooting pain from the top of my foot up the center of my shin I was on flat level gravel My foot didnt twist I went on and worked as usual and the pain went away The pain came back today I dont need medical treatment at this time [REDACTED] Phone call: ees ankle hasnt gotten any better overnight and requested treatment
What happened
[REDACTED] email:[REDACTED] on my first job while exiting the rear of the van I stepped down and had shooting pain from the top of my foot up the center of my shin I was on flat level gravel My foot didnt twist I went on and worked as usual and the pain went away The pain came back today I dont need medical treatment at this time [REDACTED] Phone call: ees ankle hasnt gotten any better overnight and requested treatment
Injury or illness
SprainStrain Ankle Right AnkleRight Shin
Object or substance involved
ground
Summary line
Sprain Strain Ankle Right AnkleRight Shin ground Strain Injury By
Employee and industry
- Job description
- Field Service Technician
- SOC code
- 49-9071: Maintenance and Repair Workers, General
- NAICS code
- 561110: Office Administrative Services
- NAICS vintage
- 2022
- Employees at this establishment (2025 average)
- 174
- Hours worked at this establishment (2025 total)
- 344,774
- EIN
- 930496342
- Establishment ID
- 1468360
- Employer case #
- 20
When (timing detail)
- Date of incident
- Shift started
- 07:00
- Time of incident
- 08:30
- Filing year
- 2025
- Submitted to OSHA
- 2026-02-11
More injuries at North America Customer Experience US
View North America Customer Experience US's full OSHA safety record →
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Source
Data from OSHA ITA Form 300/301 electronic submissions, filing year 2025. ITA Case Detail records are establishment-reported submissions, not OSHA inspections, so no per-record IMIS deep link exists.
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