BOSTON, MA ·
OSHA Injury Report: BOS-GROUND OPS
Injury · Job transfer or restriction
At a glance
On , an injury at BOS-GROUND OPS in 200 TERMINAL WAY, TERMINAL B, BOSTON, MA 02128 resulted in job transfer or restriction. Employee was customer Serv A in scheduled Passenger Air Transportation.
Where did this happen?
- Establishment
- BOS-GROUND OPS
- Parent company
- Southwest Airlines
- Street
- 200 TERMINAL WAY, TERMINAL B
- City
- BOSTON
- State
- MA
- ZIP
- 02128
- On-site location
- TERMINAL OFFICES TICKET COUNTER
What was the outcome?
- Outcome
- Job transfer or restriction (code 3)
- Type
- Injury (code 1)
- Days restricted or transferred
- 35
Before the incident
CHECKING IN BAGS
What happened
Employee was checking in groups with other CSA 's at the ticket counter the groups had large bags [REDACTED] claims as time progressed she began to feel that her neck was getting stiff and felt pain from the bottom of her spine radiating up to her neck.
Injury or illness
Strained Neck Lifting BAGGAGE BIN EQUIPMENT OVERSIZED BAGGAGE
Object or substance involved
BAGGAGE BIN EQUIPMENT OVERSIZED BAGGAGE
Summary line
Employee was checking in groups with other CSA 's at the ticket counter the groups had large bags [REDACTED] claims as time progressed she began to feel that her neck was getting stiff and felt pain from the bottom of her spine radiating up to her neck.
Employee and industry
- Job description
- Customer Serv A
- SOC code
- 43-4051: Customer Service Representatives
- NAICS code
- 481111: Scheduled Passenger Air Transportation
- NAICS vintage
- 2022
- Employees at this establishment (2023 average)
- 135
- Hours worked at this establishment (2023 total)
- 218,380
- EIN
- 741563240
- Establishment ID
- 959395
- Employer case #
- 134516
When (timing detail)
- Date of incident
- Shift started
- 11:00
- Time of incident
- 13:00
- Filing year
- 2023
- Submitted to OSHA
- 2024-02-19
More injuries at Bos-Ground OPS
View Bos-Ground OPS's full OSHA safety record →
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Source
Data from OSHA ITA Form 300/301 electronic submissions, filing year 2023. ITA Case Detail records are establishment-reported submissions, not OSHA inspections, so no per-record IMIS deep link exists.
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