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Safety Incidents OSHA Severe Injury Reports · 2015–2025

OSHA Injury Report: BOS-GROUND OPS

Injury · Job transfer or restriction

On , an injury at BOS-GROUND OPS in BOSTON, MA 02128 resulted in job transfer or restriction. Employee was customer Serv A in scheduled Passenger Air Transportation.

Establishment
BOS-GROUND OPS
Parent company
Southwest Airlines
Street
200 TERMINAL WAY, TERMINAL B
City
BOSTON
State
MA
ZIP
02128
On-site location
TERMINAL OFFICES TICKET COUNTER
Outcome
Job transfer or restriction (code 3)
Type
Injury (code 1)
Days restricted or transferred
35

CHECKING IN BAGS

Employee was checking in groups with other CSA 's at the ticket counter the groups had large bags [REDACTED] claims as time progressed she began to feel that her neck was getting stiff and felt pain from the bottom of her spine radiating up to her neck.

Strained Neck Lifting BAGGAGE BIN EQUIPMENT OVERSIZED BAGGAGE

BAGGAGE BIN EQUIPMENT OVERSIZED BAGGAGE

Employee was checking in groups with other CSA 's at the ticket counter the groups had large bags [REDACTED] claims as time progressed she began to feel that her neck was getting stiff and felt pain from the bottom of her spine radiating up to her neck.

Job description
Customer Serv A
SOC code
43-4051 — Customer Service Representatives
NAICS code
481111 — Scheduled Passenger Air Transportation
NAICS vintage
2022
Avg employees
135
Total hours worked
218380
EIN
741563240
Establishment ID
959395
Employer case #
134516
Date of incident
Shift started
11:00:00.000
Time of incident
13:00:00.000
Submitted
19FEB24:20:11:00

Data from OSHA ITA Form 300/301 electronic submissions, filing year unspecified. ITA Case Detail records are establishment-reported submissions, not OSHA inspections — no per-record IMIS deep link exists.