Safety Incidents OSHA Severe Injury Reports · 2015–2025
5,189,992Inspections Most recent open 2026-07-18 Last loaded 2026-07-22

OSHA Inspection: FULFILLMENT AMERICA, INC.

Complaint inspection · Safety discipline

On , OSHA opened a complaint safety inspection of FULFILLMENT AMERICA, INC. in 17 PROGRESS RD., BILLERICA, MA 01821 (NAICS 541870). OSHA activity number 344270392.

What this inspection record means

OSHA opens inspections for many reasons — routine scheduling under a national or local emphasis program, an employee complaint or referral, or a follow-up after a reported injury. Opening or conducting an inspection is not itself an allegation or a finding that this employer broke any rule; any findings appear as the citations listed below, and citations can be contested, reduced, or withdrawn.

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Site address
17 PROGRESS RD.
City
BILLERICA
State
MA
ZIP
01821
Mailing
17 PROGRESS RD., BILLERICA, MA 01821
Inspection type
Complaint (B)
Scope
Partial (B)
Discipline
Safety
Advance notice
No
Union status
B
Opened
Closing conference
Case closed
Last modified
Data loaded
NAICS code
541870
Employees
92
Ownership type
A

4 citations on file for this inspection.

1910.37 B05

Other-than-serious 2 instances 72 exposed
Issued
Feb 11, 2020
Abate by
Mar 2, 2020
Penalty
Initial $4,048 · Current $1,000 Reduced
29 CFR 1910.37(b)(5): Each doorway or passage along an exit access that could be mistaken for an exit was not marked "Not an Exit" or similar designation, or be identified by a sign indicating its actual use (e.g. closet):    17 Progress Road, Billerica, MA. Main warehouse.    a) On or about 8/29/19, employees were exposed to exit routes that were blocked by material, impeding escape in the event of an emergency. Blocked exit routes were found to be adjacent to clear exit routes.
Recent events (2)
  • — I (O) $1000
  • — Z (S) $4048

1910.37 B06

Other-than-serious 1 instance 72 exposed
Issued
Feb 11, 2020
Abate by
Mar 16, 2020
Penalty
Initial $0 · Current $0
29 CFR 1910.37(b)(6): Each exit sign was not illuminated to a surface value of at least five foot-candles (54 lux) by a reliable light source and be distinctive in color:    a) Main warehouse, 4 Enterprise Road, Billerica, MA.     On or about 8/29/19, employees were exposed to an exit route that was not illuminated, slowing egress in the event of a fire emergency.
Recent events (2)
  • — I (O) $0
  • — Z (S) $0

1910.132 D02

Other-than-serious 1 instance 3 exposed
Issued
Feb 11, 2020
Abate by
Mar 16, 2020
Penalty
Initial $5,398 · Current $1,800 Reduced
29 CFR 1910.132(d)(2): The employer did not verify, through a written certification, that the required workplace hazard assessment had been performed:    a) Warehouses at 17 Progress Road and 4 Enterprise Drive, Billerica, MA    On or about 8/29/19, employees were exposed to fall protection hazards due to a lack of a workplace hazard assessment. Fall protection used by employees was not evaluated for use on forklifts with elevating platforms.
Recent events (2)
  • — I (O) $1800
  • — Z (S) $5398

1910.178 M05 I

Serious Gravity 5 2 instances 72 exposed
Issued
Feb 11, 2020
Abate by
Mar 16, 2020
Penalty
Initial $6,747 · Current $2,800 Reduced
29 CFR 1910.178(m)(5)(i): When powered industrial trucks were left unattended, load engaging means were not fully lowered, controls were not neutralized, power was not shut off, and brakes were not set.    4 Enterprise Drive, Billerica, MA. Warehouse, main floor.     a) On or about 8/29/19, employees operating powered industrial trucks did not power off the industrial powered truck prior to leaving the area. Two powered industrial trucks were found to be unattended with the power on.
Recent events (2)
  • — I (S) $2800
  • — Z (S) $6747

View Fulfillment America, INC.'s full OSHA safety record →

This record is reproduced from the U.S. Department of Labor Open Data API (OSHA inspection dataset). The original IMIS detail view is available at OSHA's Establishment Search for activity number 344270392.

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