Anchorage, AK ·
OSHA Injury Report: ANC Alaska Airlines CS
Injury · Days away from work
At a glance
On , an injury at ANC Alaska Airlines CS in 4750 International Airport Road, Anchorage, AK 99502 resulted in days away from work. Employee was customer Service Agent in scheduled air passenger carriers.
Where did this happen?
- Establishment
- ANC Alaska Airlines CS
- Parent company
- Alaska Airlines
- Street
- 4750 International Airport Road
- City
- Anchorage
- State
- AK
- ZIP
- 99502
- On-site location
- Ticket Counter
What was the outcome?
- Outcome
- Days away from work (code 2)
- Type
- Injury (code 1)
- Days away from work
- 36
Before the incident
assisting a guest at full service.
What happened
EE reported an injury while assisting a guest with a heavy bag. The guest was struggling to place the bag on the belt so another CSA pressed the button to start the belt and help move the bag along. EE reached for the bag to try to stop it. EE managed to pull the bag back from the main belt onto the dispatching belt. Shortly after she felt a burning sensation in her neck. Although [REDACTED] initially recommended home care EE declined and asked to see a doctor instead. She later said the pain was too intense to continue working and requested to leave early. She was advised to seek medical attention immediately and to keep us updated.
Injury or illness
Strain
Object or substance involved
Bag
Summary line
Strained neck
Employee and industry
- Job description
- Customer Service Agent
- SOC code
- 43-4051: Customer Service Representatives
- NAICS code
- 481111: Scheduled air passenger carriers
- NAICS vintage
- 2012
- Employees at this establishment (2025 average)
- 409
- Hours worked at this establishment (2025 total)
- 665,070
- Establishment ID
- 171940
- Employer case #
- 2369
When (timing detail)
- Date of incident
- Shift started
- 03:26
- Time of incident
- 04:55
- Filing year
- 2025
- Submitted to OSHA
- 2026-02-26
More injuries at ANC Alaska Airlines CS
View ANC Alaska Airlines CS's full OSHA safety record →
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Source
Data from OSHA ITA Form 300/301 electronic submissions, filing year 2025. ITA Case Detail records are establishment-reported submissions, not OSHA inspections, so no per-record IMIS deep link exists.
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